Help
Shipping & returns.
Shipping
Orders are dispatched within 1–2 business days. Estimated Canadian delivery is 2–7 business days after ordering. Canadian orders over C$75 receive free shipping automatically.
Returns
Gilora offers a 30-day return window from the day your order is delivered. Contact support with your order details to begin a return.
Exchanges
If you need help with your order, contact support and we will guide you through the available options.
Warranty
Every Gilora includes one year of coverage against manufacturing defects. Keep your order number for any claim.